We Respect Your Privacy

Maranup Ford Caravan Park respects the privacy of all our customers and business contacts, and is committed to safeguarding the personal information which you provide us. Also, Maranup Ford Caravan Park is subject to the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 (the Privacy Act).

Our Privacy Policy outlines how Maranup Ford Caravan Park will handle personal information about you. As we collect personal information online through www.maranupford.com.au (our website), this Privacy Policy also outlines our approach to online privacy issues.
Our Privacy Policy is divided into the following sections:

  1. How is personal information collected?
  2. What personal information does Maranup Ford Caravan Park collect, and why?
  3. Will personal information be given to anyone else?
  4. Access and correction
  5. Online privacy issues
  6. Additional privacy information and how to contact Maranup Ford Caravan Park

Privacy Policy last updated on 9th October 2018

How is personal information collected?

Maranup Ford Caravan Park is a family run business. In order to provide customers with a quality ticketing and reservation service, Maranup Ford Caravan Park offers customers the ability to purchase tickets and make reservations through different sales channels.

  • In person sales direct to our business.
  • In-person sales are also available through a range of booking agents throughout Australia and also through booking agents in other countries.
  • Online sales are available through our website.

These sales channels reflect the different ways in which Maranup Ford Caravan Park collects personal information about customers. Collection will occur at the time you make a purchase, or when you book accommodation, through our website.

What personal information does Maranup Ford Caravan Park collect, and why?

If you purchase accommodation or tickets for an event from Maranup Ford Caravan Park, we need to collect personal information about you, including your name, email address and telephone number. The main reason we need this information is so we can contact you to confirm reservation details, notify of an event cancellation or to notify change of event details. We may also need some of this information in order to process your payment (for example, if you pay by credit card online). Unless you tell us otherwise, Maranup Ford Caravan Park may use personal information about you for marketing and research purposes. You can let us know about this at any time – all you need to do is contact Maranup Ford Caravan Park if you no longer wish to receive marketing material.

Will personal information be given to anyone else?

Maranup Ford Caravan Park does not sell personal information. However, as explained below, Maranup Ford Caravan Park may disclose personal information about you in some circumstances. Maranup Ford Caravan Park may disclose your personal information to third party contractors and service providers who help us operate our business or provide a service to you (for example, our contractors include companies that help us to operate our computer systems, send out our mail/email and clean collected data). If Maranup Ford Caravan Park engages contractors and service providers to handle personal information, we require these organisations to agree to comply with our Privacy Policy and with strict conditions governing how personal information is to be handled. Otherwise, Maranup Ford Caravan Park will only disclose personal information if this is required by law or permitted under the Privacy Act.

Note that sometimes Maranup Ford Caravan Park extracts information from our collected records to produce aggregated data. This aggregated data does not identify individuals. Maranup Ford Caravan Park uses the aggregated data for research purposes and may share the data with third parties.

Access and correction

Under the Privacy Act, you have a right to seek access to information which Maranup Ford Caravan Park holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. You may access the information that Maranup Ford Caravan Park has collected about you by placing your request in writing and sending it to us at our business address. Maranup Ford Caravan Park’s policy is to consider any requests for access or correction within 7 days of receipt.

Online privacy issues

To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the terms of use for our website. When you deal with Maranup Ford Caravan Park, whether online or otherwise, Maranup Ford Caravan Park takes its privacy obligations seriously. Generally, Maranup Ford Caravan Park will handle personal information collected online consistently with the way that it handles personal information collected offline. To summarise, we will use personal information collected online to provide you with our products and services (eg to process your online bookings), to contact you in the case of an event cancellation or a change of conditions and if you agree, for marketing purposes. If you have opted in to receive newsletters or special offers from Maranup Ford Caravan Park you may change your preference at any time.

We use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors.

If you make a purchase through our website, we process your credit card details securely over the Internet using the Newbook service with payments transacted through a secure SSL gateway. Newbook upholds the highest PCI DSS compliance, giving you as our customers peace of mind that credit card details are safe and secure.

Sometimes our website contains links to third party websites, for your convenience and information. When you access a non-Maranup Ford Caravan Park website, please understand that Maranup Ford Caravan Park is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.

Additional privacy information and how to contact Maranup Ford Caravan Park

Maranup Ford Caravan Park may change its Privacy Policy at any time. Maranup Ford Caravan Park will make available this policy to anyone who requests it, whether at our offices, agency offices or by use of our website. For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au. If you feel that Maranup Ford Caravan Park is not complying with this Privacy Policy, or if you have other privacy concerns, please contact our office using the following contact details):
by e-mail at stay@maranupford.com.au by phone on 0448 600 190
by letter to 600 Maranup Ford Rd, Maranup, WA, 6256
or in person, at the address above